Join the Practice

If you live within our Practice Boundary (see opposite) you are welcome to register. Please note we do not register or keep patients on the list if they are/move outside the boundary. 

Please bring your medical card and make sure that you have completed all the details i.e. your current address then sign and date the card. If you do not have a medical card you will be asked to complete and sign a registration form. All new patients will also be asked to fill in a health questionnaire giving details of medical history and lifestyle. Both forms are available from our reception or online versions can be found below.

Once completed please hand back to the surgery reception with some proof of ID/address. Do not forget that we will need proof of any medications you are currently taking before we are able to issue them.

You have a right to choose a specific GP within the practice either for one appointment or generally but this may mean you have to wait longer. Also the GP may refuse to see you if there are reasonable grounds or you could be asked to see another GP if that particular service is being provided by another clinician within the practice.

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.

Moving House

The practice boundary map shows the boundary of the area we cover. It is important to remember that if you are a registered patient and ever move to live outside of the practice boundary you will be advised to register with a GP nearer to your new home.

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To requests proxy access, please collect a proxy access form from reception from 9am to 5pm.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Find your NHS number - NHS (www.nhs.uk)

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

At the Alexandra Surgery, reserved car parking spaces for the disabled are marked out near the left hand side entrance (as viewed from the front of the building). There is adequate wheelchair access to the building. There are WCs for disabled patients provided on both the ground and first floors. A lift is available. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

Click here to find your NHS number

How the NHS and care services use your information

Alexandra Group Medical Practice   is one of many organisations working in the health and care system to improve care for patients and the public. 

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with: 

•             improving the quality and standards of care provided

•             research into the development of new treatments

•             preventing illness and diseases

·                     monitoring safety

•             planning services

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law. 

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed. 

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.  On this web page you will:

·      See what is meant by confidential patient information

·      Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care

·      Find out more about the benefits of sharing data

·      Understand more about who uses the data

·      Find out how your data is protected

·      Be able to access the system to view, set or change your opt-out setting

·      Find the contact telephone number if you want to know any more or to set/change your opt-out by phone

·      See the situations where the opt-out will not apply

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)

You can change your mind about your choice at any time. 

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement. 

Health and care organisations have until 2020 to put systems and processes in place so they can be compliant with the national data opt-out and apply your choice to any confidential patient information they use or share for purposes beyond your individual care. Our organisation is compliant with the national data opt-out policy.